Privacy Policy

Welcome to Zarvion! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.zarvion.com (the "Site"), operated by Zarvion LLC.

1. Information We Collect

We collect various types of information to enhance your experience with our Site. This includes:

Personal Information: Information that can identify you personally, such as:

  • Account Creation: First Name, Last Name, Email
  • Order Placement: Full Name, Email Address, Phone Number, Shipping and Billing Address, Purchase Order. (Note: We do not store credit card information.)
  • Customer Support: Full Name, Email Address, Chat or Email Records
  • Product Reviews: Full Name, User-Submitted Images/Videos (if applicable)

Non-Personal Information: Data that doesn’t identify you personally, such as:

  • IP address, browser type, device information
  • Items in your cart
  • Dates and times of Site visits
  • Referring websites and search terms

2. How We Use Your Information

We use your information to provide and improve our services, including:

  • Personalization and Support: To set up and manage your account, process orders, handle returns, and offer customer support.
  • Communication: To update you about your orders, notify you of new products or offers (with your consent), and prevent fraud.
  • Site Improvement: To enhance your browsing experience, ensure our Site functions properly, and track trends.

3. Sharing Your Information

We only share your information in specific circumstances:

  • Shipping and Delivery: With trusted partners like USPS, FedEx, and UPS to fulfill orders.
  • Payment Processing: With secure third-party providers to handle transactions.
  • Fraud Prevention: With agencies to detect and prevent fraud.
  • Website Support: With IT partners to maintain and improve our Site.
  • Marketing: With selected companies for marketing activities (subject to your consent).

4. Data Retention

We keep your information as long as necessary to provide our services or as required by law. If you request deletion of your information, we will comply unless required otherwise by law.

5. Your Rights

You have the following rights regarding your data:

  • Access and correction of your information
  • Deletion or restriction of data usage
  • Data portability and objection to processing
  • Withdrawal of consent for marketing messages
  • Filing a complaint with a data protection authority

To exercise these rights, contact us at help@zarvion.com.

6. Children's Privacy

We do not knowingly collect information from individuals under 13. If you believe your child has provided us with personal information, please contact us so we can remove it.

7. Contact Us

If you have questions or concerns about your data, reach out to us at help@zarvion.com. We are here to help and will respond promptly to your inquiries.

Thank you for choosing Zarvion. Your trust is important to us, and we are committed to protecting your privacy.